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Fractal Softworks Forum
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lost my key
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Topic: lost my key (Read 2538 times)
SteelHeart
Lieutenant
Posts: 77
Re: lost my key
«
Reply #15 on:
August 25, 2021, 05:16:00 PM »
Like the original poster, lost my key to a gmail cleanup.
Logged
Alex
Administrator
Admiral
Posts: 24339
Re: lost my key
«
Reply #16 on:
August 25, 2021, 06:03:08 PM »
Resent!
Logged
Jupita
Ensign
Posts: 1
Re: lost my key
«
Reply #17 on:
August 29, 2021, 06:17:43 AM »
Hi, also lost my key (deleted during a mailbox cleanup).
(Just in case, i may have used my secondary e-mail at that time, for reasons unknow)
Logged
Alex
Administrator
Admiral
Posts: 24339
Re: lost my key
«
Reply #18 on:
August 29, 2021, 09:15:55 AM »
Hi - key resent!
(And, for posterity, sending an email with your info to:
keys [at] bmtmicro [dot] com
is also a way to get this sorted out!)
Logged
Arclite
Ensign
Posts: 1
Re: lost my key
«
Reply #19 on:
September 09, 2021, 10:11:16 AM »
Hello, i've lost my key too
Logged
Canadian_David
Ensign
Posts: 1
Re: lost my key
«
Reply #20 on:
September 18, 2021, 12:41:35 PM »
hope im still okay to pester to get my key back? i cleared my old email folders and forgot to mark it important. been a few years but should still be tied to this accounts email.
ive also gone the email route but not sure if it will get back to me with any kind of haste. so just hoping this is faster XD
«
Last Edit: September 18, 2021, 12:43:21 PM by Canadian_David
»
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Maze
Ensign
Posts: 2
Re: lost my key
«
Reply #21 on:
April 24, 2024, 11:01:30 AM »
Hello, I'm French and I was given the game a few years ago. The problem is that I haven't played it since and I changed PCs.
how can I recover my key or my account?
excuse me for my terrible english
Logged
Alex
Administrator
Admiral
Posts: 24339
Re: lost my key
«
Reply #22 on:
April 24, 2024, 11:13:52 AM »
Hi - sorry about the trouble! You'd need to ask the person that gave you the key originally. There would not be any account to recover, you only need your key to play.
Logged
Maze
Ensign
Posts: 2
Re: lost my key
«
Reply #23 on:
May 05, 2024, 12:40:25 PM »
thank you for the information. Okay, I'm going to have to buy the game again. XD
Logged
Alex
Administrator
Admiral
Posts: 24339
Re: lost my key
«
Reply #24 on:
May 05, 2024, 01:02:04 PM »
I really appreciate your support
Logged
Skit Skat
Ensign
Posts: 1
Re: lost my key
«
Reply #25 on:
May 06, 2024, 09:16:46 PM »
I lost my product code when I cleaned up my junk folder without marking the key code as important. The code should still be attached to my email. So it would simply be a matter of just sending a copy of the code.
«
Last Edit: May 06, 2024, 09:19:32 PM by Skit Skat
»
Logged
Alex
Administrator
Admiral
Posts: 24339
Re: lost my key
«
Reply #26 on:
May 06, 2024, 10:02:40 PM »
Email with code resent!
Logged
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lost my key