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Author Topic: I bought the game but haven't received an activation code  (Read 171 times)

pickleskebread

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I bought the game but haven't received an activation code
« on: June 01, 2023, 09:42:26 AM »
I bought the game, but I have not received the code to allow me to play it.
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Alex

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Re: I bought the game but haven't received an activation code
« Reply #1 on: June 01, 2023, 09:52:28 AM »
Hi - I'm sorry about the delay! I'm not seeing any orders for the email address you've registered on the forum with. Some orders get flagged for manual processing by the automated fraud detection system and take a little longer to process; it's possible that this happened. A mistyped email address is another possibility, though in that case you should still get the key on the order page, I believe. If you send an email to cservice [at] bmtmicro [dot] com with info about your order, they should be able to check into it for you.
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