When asking for tech support it is commonly asked you provide the log file in order to help hunt down what is causing crashes or other bugs encountered while playing the game.
With a default installation of the game, the starsector.log file is found in C:\Program Files (x86)\Fractal Softworks\Starsector\starsector-core. When that folder is located the starsector.log file that we need is the one that appears with the text file icon as shown in the examples below:
- Windows 7/10/11 with hide known file extensions setting enabled (default)
- Windows 7/10/11 with hide known file extensions setting disabled (disabled manually by user)