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Author Topic: Starsector key not working  (Read 2829 times)

RandomnessInc

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Starsector key not working
« on: July 05, 2016, 12:25:47 PM »

i had recently fully reset my laptop and tried to reinstall starsector but when i entered my code it didn't fit and it didn't work
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Alex

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Re: Starsector key not working
« Reply #1 on: July 05, 2016, 12:29:24 PM »

Hi - can you copy your key into the clipboard from your order confirmation email (using ctrl-C) and then using the "paste activation code" button in the launcher? I suspect it's an issue with capital O vs zero or some such, though the key not fitting is weird. That certainly hasn't changed.

Edit: if that doesn't help, would you mind PMing me your key so I can take a look?
« Last Edit: July 05, 2016, 01:09:53 PM by Alex »
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RandomnessInc

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Re: Starsector key not working
« Reply #2 on: July 05, 2016, 01:51:10 PM »

Nope still not working, funnily enough my code does not have any 0s or Os  :P
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Alex

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Re: Starsector key not working
« Reply #3 on: July 05, 2016, 02:02:23 PM »

Thanks for the PM. That... doesn't look like a Starsector key, it - indeed, as you say - doesn't have the right number of characters. Could you PM me the email you used to order, as well as the street address? I can look up your key using that information.
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