Fractal Softworks Forum

Starsector => Bug Reports & Support => Topic started by: Captain Draco on April 12, 2018, 02:26:45 AM

Title: Lost Activation key
Post by: Captain Draco on April 12, 2018, 02:26:45 AM

Greetings I lost my activation key to game, what can I do to reclaim it? the Mail I got it with it got erased some years ago and now after reinstalling the Windows Game won't start again.  

P.S. I send the E-mail to [email protected] from E-mail adress I used to register here; although I am not sure if its the same E-mail I used to buy the game five years ago.

Title: Re: Lost Activation key
Post by: Alex on April 12, 2018, 08:41:28 AM

Hi - sorry about the trouble! Your forum email doesn't look like it's got an order associated with it. If you send me an email with your other info (name/street address/etc, I can look it up for you.

fractalsoftworks [at] gmail [dot] com

Title: Re: Lost Activation key
Post by: Captain Draco on April 12, 2018, 10:41:32 AM

Thanks Alex I send you mail with with my Data used in transaction (Name and address) hope it will help you out to solve this mess.

Edit Already solved thanks to Rayan from BMT Micro.   

Title: Re: Lost Activation key
Post by: Alex on April 12, 2018, 11:15:04 AM

Just resent email with your key before seeing this - well, no harm done. Glad it's sorted!