Fractal Softworks Forum

Starsector => Bug Reports & Support => Topic started by: killtime101 on January 13, 2020, 05:55:12 PM

Title: fatal error initializing music source?
Post by: killtime101 on January 13, 2020, 05:55:12 PM
For some reason when I try to run the program fullscreen on a screen with the resolution of  3840 by 2160  on my television it hard crashes the game saying  fatal error intializing music source - Al error 40964.

What in all that is holy happened?
Title: Re: fatal error initializing music source?
Post by: Alex on January 13, 2020, 06:03:21 PM
Hi - sorry about the trouble! Was it working on the TV before, or is this something new you're trying?

Doing a bit of digging, the last time this was reported by someone (in 2015, but not on a TV) a reboot fixed the issue for them.
Title: Re: fatal error initializing music source?
Post by: killtime101 on January 13, 2020, 07:18:01 PM
No, 2 new ones appeared saying fatal: org.lwjg.openal.AL10.nalListenerfv(IJ)V and sound initialization failed. I am running it via the cancel scale from application compatibility setting.
Title: Re: fatal error initializing music source?
Post by: Alex on January 13, 2020, 07:22:51 PM
Hmm, I'm sorry - I'm not sure what you mean, could you clarify? Does the game run on your computer normally and only fail when you try it on the tv?

I am running it via the cancel scale from application compatibility setting.

I'm not sure what this means.

saying fatal: org.lwjg.openal.AL10.nalListenerfv(IJ)V and sound initialization failed.

There are some things to try for this in the troubleshooting thread, here:
http://fractalsoftworks.com/forum/index.php?topic=2106.0

But whether or not they are applicable depends on what exactly going on.
Title: Re: fatal error initializing music source?
Post by: killtime101 on January 13, 2020, 07:37:56 PM
Its one of the advanced settings that helps fix scaling issues for any kind of window. It runs on the tv just fine whenever I am using fullscreen without sound, or sound without fullscreen.